{"schema_version": "1.0", "synthetic": true, "provenance": {"source_kind": "original_invented_example", "author": "Korra", "created_on": "2026-10-06", "real_customer_data": false}, "record_id": "example-support-001", "record_type": "customer-support", "task_context": {"role": "Support coordinator", "rules": ["Do not claim an unconfirmed dispatch date.", "Offer only options in the supplied case context."], "facts": ["A replacement item is available.", "Dispatch timing has not been confirmed."]}, "request": "An order arrived with one damaged item. Describe the available next step.", "work": ["Check the reported issue and available replacement.", "Offer the replacement and state that dispatch timing needs confirmation."], "result": {"status": "resolved-for-example", "outcome": "A replacement is accepted; dispatch timing remains an open action."}, "evaluation": {"criteria": ["Offers the available replacement.", "Does not invent a dispatch date.", "Keeps the pending timing confirmation explicit."], "acceptable_alternatives": ["A concise reply that states the same available option and open action."]}, "quality_notes": ["Invented example; no observed customer outcome.", "Illustrates that resolving a request can leave a separate follow-up action."]}
{"schema_version": "1.0", "synthetic": true, "provenance": {"source_kind": "original_invented_example", "author": "Korra", "created_on": "2026-10-06", "real_customer_data": false}, "record_id": "example-workflow-002", "record_type": "operational-workflows", "task_context": {"role": "Logistics coordinator", "rules": ["Use only approved routes.", "Get supervisor approval for a route change."], "facts": ["Route A is closed.", "Route B is approved and has capacity on the requested day."]}, "request": "Reschedule a shipment after Route A closes.", "work": ["Check the approved alternative routes.", "Confirm available capacity on Route B.", "Record supervisor approval for the change."], "result": {"status": "completed-for-example", "outcome": "Route B is selected and the change approval is recorded."}, "evaluation": {"criteria": ["Selects the available approved route.", "Records the required approval.", "Does not use the closed route."], "acceptable_alternatives": ["A plan that identifies Route B and requires approval before release."]}, "quality_notes": ["All routes and facts are invented.", "No simulator or execution environment is included."]}
{"schema_version": "1.0", "synthetic": true, "provenance": {"source_kind": "original_invented_example", "author": "Korra", "created_on": "2026-10-06", "real_customer_data": false}, "record_id": "example-feedback-003", "record_type": "ai-feedback", "task_context": {"role": "Service employee", "rules": ["A response must use confirmed case facts."], "facts": ["The requested appointment time is unavailable.", "A different slot is available but not yet accepted."]}, "request": "Draft a reply about a requested appointment change.", "work": ["Compare the draft with confirmed availability.", "Remove the false confirmation.", "Offer the available slot as an option."], "result": {"status": "approved-for-example", "outcome": "A reply offers the available alternative without claiming acceptance."}, "feedback": {"original_output": "Your requested time is confirmed.", "revised_output": "The requested time is unavailable. We can offer the alternative slot if it works for you.", "reviewer_role": "Service employee", "decision": "revise", "reason": "The original draft confirms a time that is unavailable.", "review_rule": "Use confirmed facts and distinguish an option from an accepted booking."}, "evaluation": {"criteria": ["Does not confirm the unavailable time.", "Presents the alternative as an option."], "acceptable_alternatives": ["Any clear reply that preserves those two facts."]}, "quality_notes": ["The draft, correction, and reviewer decision are invented.", "This is a record-format example, not an AI performance result."]}