HomeQuality
Quality
Billed only when it counts.
Every call and every appointment is checked against the rules you agreed to. Calls are recorded. Appointments count only when they are held.
- Approved decision-maker
- Inside your selected territory
- Asks for a service you bought
- New potential customer
- Meets the connected-time rule
- Exclusive when sold as exclusive
- Wrong number
- Outside your service area
- Job seeker or vendor pitch
- Spam or robocall
- Immediate hang-up
- Duplicate inside the exclusion window
The review
How every call is checked.
Duration, location and duplicate checks run on every call. Every appointment is checked against your criteria before it is booked.
Calls are recorded where the law allows, with the notice it requires. Appointments carry the booking details and the confirmation.
A person reviews every disputed or unclear call or appointment against the written rules.
Anything that misses the rules, including a no-show, is not billed. The decision and its reason are on the record.
Reporting
See every call and every appointment.
Each line carries its location, service, status and evidence: the recording for a call, the booking and confirmation for an appointment. Dispute from the same screen.
| ID | Time | Type | Location | Service | Detail | Status |
|---|---|---|---|---|---|---|
| CL-2291 | 9:14 AM | Call | Garland, TX | Furnace repair | 3:12 | Qualified |
| AP-0418 | 11:00 AM | Appointment | Plano, TX | Roof inspection | Both owners | Held |
| CL-2290 | 8:52 AM | Call | Irving, TX | No-cool repair | 2:34 | Qualified |
| CL-2288 | 8:31 AM | Call | Mesquite, TX | Water heater | 0:09 | Not billedHang-up under 30s |
| AP-0416 | Yesterday | Appointment | Dallas, TX | Janitorial, 3 sites | Ops manager | Held |
| AP-0415 | Yesterday | Appointment | Frisco, TX | Kitchen remodel | — | Not billedNo-show |
Ready to add more service work?
Tell us where you operate, which services you want and how much your team can take on.