How it works.

The chat. It asks about your business and tells you what it sees.

You answer a handful of plain questions, Korra reads your site while you talk, and you walk away with your company measured. Yours to keep, whatever happens next.

You and the operator who would actually do the work. We decide together whether it is a fit.

Not a pitch. Your answers go on the table, we walk what we saw and what we would look at first, and if we are not the right fit the call is where we say so.

One to two months inside your company, across everything that brings work in and everything that happens after.

We come inside and look properly: how work actually arrives, who touches it, where it waits, what each drop costs you, and what your offer is really worth. At the end you have what is broken, what it costs, and what to fix first. That is yours to keep whether or not you go further.

WHAT ONE TO TWO MONTHS MEANS

Not a survey. Not a week of interviews and a slide deck. Long enough to watch a normal month happen, and a bad one, so what we find is what actually goes on rather than what everybody says goes on. We are inside the business while it runs, not reading a description of it.

WHAT WE LOOK AT

Everything that brings work in, and everything that happens after it arrives. How a customer first hears of you, and what they find when they go and check. What you send out and who answers it. What happens to the call, the enquiry and the quote. Who touches each one, where it waits, and what the waiting costs you. The busywork your team is doing instead of the work you hired them for. And the offer itself, because more demand into a weak offer only makes the mess bigger.

WHAT YOU HOLD AT THE END

A written account of what is broken, what each break is costing you, and the order to fix it in. Named systems, named numbers, and the first thing to do on Monday. It is written down, so you can hand it to your team, your accountant, or the next firm you talk to.

IT IS YOURS EITHER WAY

If you never speak to us again, you keep all of it. We would rather you had the findings and went elsewhere than had nothing. That is the whole risk you are taking, and it is why we can say no to people without it costing them anything.

WHY THERE IS NO NUMBER HERE

The audit is scoped to the company. A twelve person shop and a two hundred person one are not the same job, and quoting both the same figure would mean one of them is being overcharged. That is why the call comes first.

Everything depends on the conversation we have.

What you pay for the audit comes off the engagement.

We fix what the audit found, and we run it ourselves. One part or all five.

Scoped from the audit, so nobody is guessing what the work is. We build it, we run it, we are accountable for it, and you watch it in your own numbers. What you paid for the audit comes off the price.